Privacy Statement

Thurrock Community Information

What information do we gather?

We collect the personal data that you volunteer on forms which you submit to us (including but not limited to registration, order, survey, and competition forms), and in emails which you send to us.

In addition we automatically gather details of browser types and IP addresses of users who send us messages via our feedback feature.

The personal data we collect will in some instances be specifically used to respond to an enquiry or complaint raised by yourself, and, in other instances (as described above) are used to allow us to develop our sites in a way that will enhance the online experience of the greatest number of users.

Our web sites enable you to communicate with other visitors or to post information to be accessed by others. When you use these services, other visitors could collect your data. We have no control over this and accept no liability for any consequences of this.

Is it possible to access and browse the Thurrock Community web sites without disclosing personal data?

You can access our web site's home page and browse all sites without disclosing personal data.

Do we use cookies?

We do not use persistent cookies, which means that the site will not remember who users are when they visit again later.

We do not associate the information stored in a user's cookie with any other personal data about that user.

Do we disclose users' personal data to third parties?

We will ensure that your personal data will not be disclosed except insofar as you have consented to such disclosure or we are required to do so by law.

Can I access the personal data you are holding about me?

By sending an email to webadmin@thurrock.gov.uk, or by contacting us by any of the other means listed at the bottom of this privacy statement, you may request that we confirm whether or not we are holding personal data about you and you may also request a copy of any such data which we do hold.

Upon receipt of such a request from you, we will endeavour to meet your request within one month of our receiving all that information which we require in order to deal with the request. Insofar as the law permits, however, we reserve the right to refuse to provide you with information. In the event of our refusing to provide you with information we will provide you with the reasons behind the refusal.

Information will be provided at a fee of £5.00.
(Fee correct at publication date).

Can I request that any data that you are holding about me is amended?

You may request that we amend any personal data that we are holding about you which is factually inaccurate.

What steps have been taken and what security is in place to keep my personal data secure?

All of our employees and data processors who have access to your personal data and/or are associated with the processing of that data are contractually obliged to respect the confidentiality of your personal data.

To protect the integrity and security of your personal data we will take steps to verify your identity before granting access to your data or making corrections to it.

We have put in place appropriate technology measures and security policies and procedures to protect the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

How do I contact Thurrock Community Information?

If you have any questions or concerns about our privacy statement and practices or wish to make a request to access your personal data or for us to amend it, please contact by any of the means listed below:

Name: Web Administrator
Address: Web Development Team, Civic Offices, New Road, Grays, Essex, RM17 6SL
Email: webadmin@thurrock.gov.uk