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[our aims] [foreward by the chair] [the national picture] [an overview of thurrock citizens advice bureau]
[staff & volunteers 2007/2008] [volunteering and the citizens advice] [the schedule]
[debt advice] [welfare benefits and tax credits advice] [advice on housing issues] [advice on employment issues]
Annual Report 2007/2008:
Foreword by the Chair
Welcome to the charity's Annual Report for 2007/08, I hope that you will find the various statistics of interest and that you will learn of the work the bureau carries out in Thurrock.
This year's report is a very different concept to previous years; it is an attempt to provide a clearer picture of the value of the Service both nationally and locally. The report is very much based on 'outcomes' for the clients who use the service rather than just telling the story of how many people have been helped and on what subject. This hopefully gives the reader a better idea of how the Service, in comparison with the national picture, benefits the individual, the local community and the economy as a whole.
The bureau year has been one of consolidation due to the changing nature of its contract with the Legal Services Commission and in providing specialist services out of Castle Point CAB. The trustees would like to thank all our staff and volunteers for the efforts they have made to make the various transitions go smoothly and for the increasing services that they provide to local people right across South Essex.
Our thanks also go to our colleagues and fellow trustees in Castle Point & Rochford for their support and accommodating our specialists. Recognition should also go to Ben Ingber of Citizens Advice CMIT for the facts and figures in this report relating to the national scene.
Finally, can I add my own personal thanks to the staff and volunteers, including the Trustee Board, for the hard work that they put into the bureau to ensure that the service continues to meet the advice needs of those living and working in Thurrock and the surrounding areas.
Barrie Lawrence
Chair, Trustee Board.
Thurrock CAB Annual Report 2007/2008
 Download the full annual report 2007/2008 (PDF 274kB)
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